Robert Puffe

DevOps Engineer - Eldermark Software (March 2024 - Present)

Responsible for the end-to-end administration of both AWS and on-premise infrastructure supporting multiple internal and customer-facing products. Tasks included deploying new services and maintaining existing services across diverse tech stacks.

• Manage DevOps responsibilities, overseeing environment and pipeline management.
• Led successful transition of DevOps team to in-house, resulting in improved efficiency and cost savings.
• Successfully migrated workloads to AWS using EC2, S3, Transfer Family, and Terraform.
• Collaborate closely with development and QA teams to establish and maintain environments, ensuring seamless integration.

System Administrator - Eldermark Software (May 2021 - March 2024)

Responsible for the end-to-end administration of both AWS and on-premise infrastructure supporting multiple internal and customer-facing products. Tasks included deploying new services and maintaining existing services across diverse tech stacks.

• Led successful transition of DevOps team to in-house, resulting in improved efficiency and cost savings.
• Successfully migrated workloads to AWS using EC2, S3, Transfer Family, and Terraform.
• Collaborate closely with development and QA teams to establish and maintain environments, ensuring seamless integration.
• Led project to consolidate multiple Office 365 and Google Workspace environments into a single shared Office 365 tenant.

IT Specialist - Eldermark Software (September 2016 - May 2021)

• Led the successful project to seamlessly transition our teams to remote work during the pandemic, ensuring uninterrupted productivity by overseeing the installation and support of VPNs and network devices.
• Manage Office 365 including user provisioning, licensing, and security.
• Planned and executed the rollout of Microsoft Teams.
• Maintained Dynamics 365 instance including customizations and reporting.
• Manage Windows Server and network infrastructure in datacenters, offices, and cloud environments.
• Maintain customer databases including creating, managing backups, and routine management tasks.
• Conducted operations to split community data during mergers or acquisitions, enabling customers to retain access to their data.
• Collaborated with customer leadership and end users to provide guidance on network and device requirements.